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Mercedes Ortiz

Assistant Property Manager

Mercedes serves as the Assistant Property Manager at Hempel Real Estate, supporting operations at The Shops at West End in St. Louis Park. She plays a key role in maintaining a vibrant, high-traffic retail destination that features major tenants like Cub Foods, Marcus Theatres, and Yard House. Mercedes oversees day-to-day property operations, manages vendor services, coordinates maintenance requests, and ensures seamless communication between tenants and Hempel’s management team. Her proactive, service-focused approach contributes to a positive tenant experience and supports the property’s dynamic retail environment.

With a background in property operations and customer service, Mercedes brings a strong attention to detail and a passion for creating welcoming spaces. She aligns with Hempel’s mission to revitalize retail properties, helping enhance occupancy and community engagement at The Shops at West End.

  

Aaron Smith 7.9.25